Key Performance Objectives & Responsibilities:

Operational Delivery

• Develop, document, and continuously improve GIA’s audit methodology, ensuring alignment with IIA Standards and organisational needs.
• Support the HIA in developing a risk-based audit coverage plan and respond to specific management requests.
• Maintain an in-depth understanding of the Group’s businesses, operating models, and evolving risks.
• Build and maintain strong relationships with key stakeholders across the Group to understand assurance needs and manage expectations.
• Oversee and review Statements of Work (SOWs), budgets, project memoranda, walkthroughs, risk and control matrices (RCMs), and audit working papers.
• Perform complex and sensitive audits and investigations.
• Review and approve audit deliverables prior to HIA sign-off.
• Coordinate with Risk Management, External Audit, and other assurance providers to optimise assurance coverage and reduce duplication.
• Monitor and report progress against the approved plan, ensuring timely execution and quality of audits.
• Promote the role and value of GIA within the organisation.
• Oversee and assist the HIA to conduct investigations into whistleblower complaints, ensuring thorough evidence gathering, root cause analysis, and compliance with legal and policy requirements.
• Maintain an investigation register to track case status, findings, recommendations, and closure.
• Prepare periodic whistleblowing and investigation reports for the HIA, Audit Committee, and other governance forums, including trends, emerging risks, and remediation status.

Quality Assurance

• Oversee the application of GIA’s Quality Assurance and Improvement Programme (QAIP).
• Ensure audit and investigation engagements meet IIA and internal quality standards, including documentation, performance assessments, client surveys, and post-engagement evaluations.
• Champion a culture of continuous improvement in audit, whistleblowing, and investigative processes.

Planning & Project Management

• Assign projects and resources in a way that supports both delivery and staff development.
• Communicate engagement scope, objectives, and timelines to clients and teams.
• Manage deadlines, budgets, and resourcing for multiple concurrent audits and investigations.
• Identify and escalate project or case issues—such as delays, re-scoping, or staffing challenges—to the HIA in a timely manner.

Fieldwork Oversight

• Review and approve audit and investigation work papers, ensuring findings are evidence-based and conclusions are sound.
• Ensure all identified issues are well understood, validated, and documented before reporting.
• Provide input into Audit Committee reports and presentations, including whistleblowing and investigation updates.

People Leadership & Development

• Lead and manage the Internal Audit team to deliver business outcomes effectively.
• Provide career coaching, mentoring, and performance feedback to team members.
• Identify skills gaps and implement training and development plans, including a departmental training curriculum.
• Manage recruitment, onboarding, and induction for new team members.
• Address poor performance and resolve team conflicts, escalating to HIA or Human Capital where necessary.
• Recognise and celebrate strong performance, fostering a high-performance culture.

Requirements

• BCom (Hons) in Internal Auditing/Accounting
• Certified Internal Auditor (CIA)/ CA(SA)
• Minimum 7 years’ auditing experience, including at least 2 years in a management role.
• Strong technical knowledge of risk management, internal controls, internal auditing, and IIA Standards.
• Demonstrated experience in delivering and managing assurance, consulting, and investigative engagements.
• Exceptional report writing skills, with the ability to provide insightful, value-added recommendations.
• FMCG/ Pharmaceutical industry exposure preferable