Fidelity Services Group is hiring Administrator Vacancies

Full Time

Website Fidelity Services Group

Fidelity Services Group is Southern Africa’s largest integrated security solutions provider and the industry leader in protection innovation. Excellence in service delivery and implementation are fundamental to our impressive record of accomplishments.

Fidelity Services Group is hiring Administrator Vacancies in Centurion.

Job Description

QUALIFICATION & EXPERIENCE:

  • Matric
  • Excellent Communication Skills (English and Afrikaans)
  • Computer literacy essential (MS Word, Excel, PowerPoint, MS Outlook

DUTIES

  • Coordinate meetings as required
  • Taking Minute taking, agendas, typing and distribution of minutes/correspondence from the OPS department.
  • Maintain the Regional Manager’s diary
  • Maintain the Regional Manager’s filing system
  • Coordinate and book all operational travel & accommodation
  • Management of orders & CAPEX’s for the operations department
  • Compiling of operational reports: Weekly & Monthly
  • Crime stats
  • Maintain AR headcount – includes promotions, termination, staff requisitions, etc
  • Draft communication iro company initiated client cancellations for branches
  • Assist with management of excess leave
  • Screen all documentation / correspondence for the Regional Manager (except personal), prioritize it and obtain required information.
  • Answer and screen all calls to the Regional Manager
  • Delegate correspondence or telephone calls when appropriate
  • Assist Area Managers/Training Instructors with ad hoc tasks as and when required
  • Assist with any client complaints which reach the Regional Manager’s office, and ensure they are resolved within the prescribed timelines
  • Ensure that the AR Department and Regional Manager office are cleaned and secured, at all times
  • EHS representative for AR department

Client Liaison

  • Receive and investigate client complaints
  • Ensure non-occurrence of same problems
  • Give full feedback to clients where necessary

General

  • Ability to handle pressure
  • Able to work independently
  • Attention to detail
  • Ability to meet deadlines
  • Action orientated
  • Drive for results
  • Integrity and trust
  • Managerial courage
  • Interpersonal skills
  • Political savvy