Key Purpose

• To support the Head of Operations in managing the full spectrum of operational and compliance responsibilities of the Financial Services Provider (FSP). This includes overseeing end-to-end investment operations, ensuring accurate data management, and aligning risk mitigation practices with regulatory and internal standards. The role plays a critical part in maintaining operational integrity, enabling scalable processes, and supporting strategic initiatives across the firm.

Responsibilities of this role:  Core responsibilities include, but are not limited to:

• Trade Lifecycle Management: Daily cash management, reconciliations, settlements, and LISP rebalances.
• Reporting & Compliance: Fund fact sheets, monthly reporting, regulatory alignment.
• Risk & Controls: Support implementation and monitoring of internal controls and risk frameworks, maintaining proper documentation and audit trails,
• Data Integrity: Oversee accuracy and completeness of investment data across systems..
• Stakeholder Engagement: respond to operational queries from LISPs, MANCOs, and other internal/external stakeholders.
• Onboarding & Product Support: Assist with onboarding of new products and mandates.
• Process Improvement: Contribute to automation initiatives and workflow enhancements.
• System Participation: Likely in testing, upgrades, or implementation.

Education and Experience

• CAT II regulatory knowledge and experience
• Individual will need to be disciplined, self-motivated and deadline focused. Non-travelling role.
• Extensive technical and/or business experience with a proven track record of innovation, delivery and performance.
• A formal Finance/Commerce degree at least at an Honours level (or equivalent qualification provided that the candidate is technically sound in all aspects of Retail Asset Management sales & marketing).
• A minimum of 5 years of Investment experience in the Asset Management industry.
• Strong understanding of trade lifecycle, P&L attribution, and settlement processes
• Familiarity with systems like Morningstar, Bloomberg or similar,
• Proficiency in Excel, Data Modelling, and Power BI for reporting and analytics as well as GIPS and ASISA understanding,

Required skills and competencies

• Strong Leadership skills
• Planning and organizing skills
• Client focus
• Resilience
• Good relationship building skills
• Interpersonal skills
• Problem solving
• Decision making
• Excellent verbal and written communication
• Strong numeric ability
• Organizational awareness