Website Santam Insurance
Santam is a South African financial services group that also has business interests in Malawi, Tanzania, Uganda, Zimbabwe and Zambia.
The role
- This career opportunity is available at Santam Client Solutions for the Business Intelligence Team Leader, who will be based in either Cape Town or Johannesburg
What will you do?
- We are looking for a hands-on Business Intelligence Team Leader to lead and grow the delivery of scalable, well-governed Power BI reporting solutions at Santam Client Solutions. You will be responsible for ensuring the successful migration of manual Excel reports to dynamic Power BI dashboards, with a strong focus on reusability, accuracy, and stability.
- You’ll manage a small, junior BI team and work across business and IT to ensure timely, validated, and well-documented reporting assets that support decision-making. This role requires a strong mix of technical Power BI expertise, data modeling skills, and delivery management
What will make you successful in this role?
KEY RESPONSIBILITIES:
- Own the end-to-end Power BI development lifecycle, from Jira ticket to dashboard delivery and post deployment support.
- Review and validate junior team members’ work to ensure data accuracy, reliability, and consistency.
- Refactor and migrate legacy Excel reports into scalable Power BI solutions using dataflows and standardised models.
- Set up and enforce technical documentation standards, refresh schedules, and report governance processes.
- Build reusable dataflows and ensure a single source of truth across reports.
- Manage the team’s Jira board and support queue, ensuring consistent prioritization and timely delivery.
- Collaborate with Central IT to improve data access, data quality, and pipeline reliability.
- Work directly with business leaders to understand reporting needs and deliver practical, insight-driven dashboards.
- Act as the bridge between Business Analyst (BA) teams and the BI team to ensure clear understanding of requirements, strong technical solutioning , documentation, and alignment to business needs.
- Drive the adoption and optimisation of Powerbi and other modern BI technologies to enhance delivery efficiency and innovation.
- Maintain a central library of standardised calculations and ensure consistency across all reporting assets.
- Coaching and mentoring of junior BI staff
WHAT YOU NEED TO SUCCEED:
Technical Must-Haves
- 5+ years of hands-on experience in Power BI development in enterprise environments
- Strong proficiency in DAX, M/Power Query, and Power BI Dataflows
- Solid SQL skills and understanding of relational data models
- Comfortable working in Power BI Premium Capacity environments
- Experience working with Jira/DevOps tools for tracking and delivery
- Exposure to Microsoft Fabric F64 and Power Automate (advantageous)
Leadership & Delivery
- Experience mentoring or leading junior BI developers
- Able to manage delivery pipelines, set standards, and enforce good practices
- Strong communication and collaboration skills across business and IT
- Comfortable with data wrangling from different data environments
PERSONAL FIT
- You enjoy rolling up your sleeves to build, debug, and coach
- You thrive in messy environments where you bring order and structure
- You’re driven by getting things done, not just planning them
- You balance technical detail with business understanding
- You’re adaptable and can work through data gaps and tech debt
Qualifications and Experience
- Bachelor’s degree in computer science, Information Systems, or related
- 5+ years BI development, 2+ years in a leadership/oversight role
Personal Attributes
- Drives results
- Deciding and initiating action
- Leading and supervising
- Collaborates
- Client focus
- Flexibility and adaptability
- Cultivates innovation
- Strategic decision making
- Analytical thinking
- Influencing/ gaining commitment
- Business acumen
- Coaching and development